The Priority of CustThe Priority of Customer Experience: Digitalizing the customer experience with Azli Mohamed (Chief Transformation Officer of Airsia Group) by PEOPLE 4.0omer Experience: Digitalizing the customer

With the local internet usage set to rise to 86 percent in 2023, there will be a billion-dollar market for companies to tap into. However, in the online world where habits are different, expectations are larger and attention-span is shorter, capturing the audience’s hearts and minds require new strategies to achieve. In this webinar, Azli Mohamed, Chief Transformation Officer of AirAsia will share with us how the airline leveraged on IR 4.0 to deliver the best experience flyers could ask for.

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